iGaming Account Manager

About KAIKA

KAIKA (kaika.agency) is a growth agency for crypto and iGaming, built on organic social. UGC, influencers and KOLs, streamers and clipping, across TikTok, Instagram and X. Four years in, we've run campaigns for Phantom, Solana, Kraken, Robinhood and Jito. We move fast, we post at volume, and we get judged on deposits, FTDs and CPM. Not likes. Not follower counts.

The role

You own the client. Casinos, sportsbooks and crypto brands trust you with their budget, and you make sure it turns into players. You run the relationship, the reporting and the internal coordination: content, creators, streamers and clippers all pull in the same direction because you set the plan. When numbers dip, the client hears it from you first, with the reason and the fix.

You report to Kat, our COO.

Responsibilities

• Client relationship: be the day-to-day contact. Run weekly syncs and monthly reviews, set expectations early and keep them.
• Reporting: send weekly and monthly reports that tie views and clicks to registrations, FTDs and cost per FTD, with a clear "so what" and next step.
• Campaign coordination: turn client goals into a plan and brief the internal team: Content Strategist, Influencer / KOL Manager, editors and SMMs. Hold everyone to the timeline.
• Diagnosis: when results drop, find out why. Tracking, offer, landing page, creator mix or geo. Fix it fast.
• Commercials: manage scope and budget, protect margin, and bring renewals and upsells.
• Risk: flag risks and blockers before the client does. Keep campaigns inside licence, geo and advertising rules.

Requirements

• 2+ years in account management at an agency or affiliate business, ideally iGaming
• You know the iGaming funnel: click, registration, KYC, FTD, retention, and what breaks each step
• Clear, calm writer. Your client emails make bad news manageable
• Comfortable with data: you can read a report, spot the problem and build the plan
• Organised. You run several accounts and an internal team without close supervision

Nice to have

• Experience with influencer, streamer or UGC campaigns
• Crypto or crypto-casino experience
• Knowledge of iGaming licensing (e.g. Curaçao, Anjouan, MGA) and geo restrictions
• Languages beyond English

What we offer

• Full-time, fully remote. Work from anywhere in European time zones.
• Pay up to $50,000 USD a year. Depending on experience.
• Unlimited holidays. We care about output, not hours logged.
• Quarterly performance bonuses. When you and your accounts hit the numbers.
• Real room to grow. We're a fast-growing agency. The people who build the systems now lead the teams later.

How we hire